Privacy
Privacy -
your details are very important to
us & as
such are treated in strict confidence.
In addition to the disclaimers,
you are required to include a tab for Privacy policy, especially where
your clients have password access. The commentary is set out below.
'We
are committed to protecting your privacy and the confidentiality of any
personal information that we collect from you, whether that information
is provided in written form, verbally or over the Internet.
In collecting and handling
your personal information, we abide by the National Privacy Principles
("NPPs") established under the Privacy Amendment (Private Sector) Act
2001. More detailed information regarding the treatment of personal
information is available from the Privacy Commissioner's website
www.privacy.gov.au.
Please read the
following information to understand how we will treat
your personal information.
What personal
information do we collect?
Our ability to provide you with a
comprehensive financial planning and advice service is dependent on us
obtaining certain personal information about you, including details of
your:
-
Current
employment, employment history;
-
Financial
needs and objectives;
-
Current
financial circumstances, including your assets and liabilities (actual
and potential), income, expenditure, insurance cover and superannuation;
-
Investment
preferences and aversion or tolerance to risk;
-
Family commitments, social security
eligibility, estate planning; and
-
Any other
information which helps build a picture of your particular needs and
financial situation.
For what purpose do we collect personal information?
We ask you for personal information that is necessary
for us to adequately provide to you the services you have
requested, which may include:
-
Preparing your financial plan;
-
Providing financial planning advice to you;
-
Recommending and implementing investments;
-
Reviewing your financial plan; and
-
Monitoring your investment portfolio
We will primarily collect your information via fact
finder. We may also collect information in face-to-face interviews or
over the telephone. From time to time, we may collect additional or
updated personal information via one or more of these methods in
connection with the above purposes.
We will not use or disclose your personal information
for any purpose other than:
-
The provision of the above services;
-
A related purpose in circumstances where you would
reasonably expect such use or disclosure;
-
Where you have consented to such use of disclosure;
-
Providing you with direct marketing material such
as articles or product brochures that may be of interest to you
(however, you can request not to receive such information by contacting
us by a method set out below; please allow two weeks for any such
request to be actioned); or
-
In
circumstances otherwise authorised by the NPPs.
To whom do we disclose personal information?
We may disclose your personal information to the
following persons:
-
The
Financial Planning Association, the Australian Securities & Investments
Commission, and internal and external auditors on request to ensure for
their inspection to ensure ongoing compliance with mandatory
professional standards and legal obligations;
-
Another
representative during periods when your consultant is away from the
office, to ensure you receive a continued service;
-
Superannuation fund trustees, insurance
providers and product issuers for the purpose of giving effect to your
financial plan and the recommendations made by us; and
-
Administrative service providers in respect of your investments to
assist them in reporting, providing distributions, and other
administrative tasks relating to your investments.
-
Our
Australian Financial Services Licensee Financial Services Partners Pty
Ltd
Cookies
Our web site uses cookies that allow us to
identify your browser while you are using our site. Cookies do not
identify you; they simply allow us to track usage patterns so that we
can measure the level of interest in various areas of our site. Most web
browsers are set up to accept cookies. You can reset your browser to
refuse all cookies or to receive a warning message with each cookie,
which you can then refuse by turning it off in your browser. Your
Internet service provider should be able to assist you to set your
preferences.
Unless you provide an email address in the course of
your visit to our web site, we cannot identify you.
The security of your personal information
We treat
your personal information at all times as confidential and any sensitive
information as highly confidential. All paper files are stored in
lockable cabinets in secure premises. All electronically held
information is protected through the used of access passwords on each
computer and firewalls. Data is regularly backed up and stored securely
off site.
Updating and accessing your personal information
If you become aware or believe at any time that
information we hold about you is inaccurate, incomplete or outdated, you
may contact us by any of the methods set out below and provide us with
evidence of the inaccuracy, incompleteness or out datedness and we will,
if we agree that the information requires correcting, take all
reasonable steps to correct the information.
You are
entitled to request access to your personal information. We will
endeavour to respond to any request for access within two to four weeks,
depending on the complexity of the information or the request. Under the
NPPs, access can be denied in certain circumstances; we will give you
our reasons for denying access if we do so. If the request is complex or
time consuming, we may charge a fee for giving you such access.
Making a complaint
If you have a complaint about out
treatment of your personal information, you should contact us by any of
the methods set out below. Depending on the complexity of your
complaint, we will consider and respond to it within 3 days. We will use
our best endeavours to resolve any complaint to your satisfaction.
However, if you are not satisfied
with our response, you can contact Financial Services Partners details
of which appear on the home page. You are also entitled to contact the
Office of Privacy Commissioner who may investigate your complaint
further (www.privacy.gov.au).
Disclaimer
General Advice
The information/advice provided on this website is
general advice only. It has been prepared without taking into account
any of your individual objectives, financial situation or needs. Before
acting on this advice you should consider the appropriateness of the
advice, having regard to your own objectives, financial situation and
needs.
External
Links
As a
convenience to you this website may contain links to other sites
independently maintained by others. Because we do not control these
other sites, we cannot be responsible for the content or accuracy of the
information or other material on these linked sites. The fact that we
have provided a link to another website does not mean that we make a
recommendation or give any endorsement or approval of any products or
services contained in those other sites
Liability
Neither
Financial Services Partners nor its authorised representatives make any
representation or warranty as to the accuracy, reliability or
completeness of material in this site, or in sites linked to this site.
Except to the extent that liability under any statute cannot be
excluded, Financial Services Partners nor its authorised representatives
do not accept any liability (in contract, tort, negligence or otherwise)
for any error or omissions in this material or for any loss or for any
loss or damage (direct, indirect, consequential or otherwise) suffered
by any person.
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